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Terms of Use
(last updated on 16 August, 2018)

Content of the e-Services
Online Order Terms and Conditions
Personal Use
Data collection
Promotional activities
Privacy policy and disclaimer
Saint Honore members’ service and offers
Intellectual property
Third party links
System requirements and reliability
Refusal of login or access to the e-Services
Indemnity and defence
Underage persons
Channels for comments and inquiries
Legal liability
Disclaimer
Invalid provision
Jurisdiction
 
Saint Honore Cake Shop Ltd (“Saint Honore” or “We”) welcomes you to www.sthonore.com/en/ and our Facebook Page (collectively “the Website”), our mobile application (“the App”), and various electronic services by Saint Honore (all above services collectively as “the e-Services”).
Please read the following Terms of Use (“the Terms”) carefully.  The Terms are applicable to all users who access, browse, or use the Website, the App, or the e-Services provided by Saint Honore. By logging on, browsing, or using the e-Services, you agree to the Terms.  If you do not agree to the Terms, you must stop logging on, browsing, or using the e-Services. Saint Honore reserves the right to change or modify the software contents of the e-Services and may unilaterally amend the Terms without notification. You should review the Terms for any possible amendments on a regular basis, as your continued use of the e-Services constitutes your acceptance to any changes to the Terms.
Content of the e-Services
The Website or the App provides the latest information from Saint Honore, online ordering services, members’ area, branch locations, electronic greeting cards, company introduction, contact information for Saint Honore, and other information.  Saint Honore reserves the right to decide on the content, appearance, design, functionality, and any other aspects and service offerings of the e-Services, including the right to redesign, modify, delete and/or amend any element, detail, portion or feature of the content, appearance, design, functionality and any other aspects and service offerings of the e-Services from time to time.

Saint Honore will update the descriptions and prices of various products available on the e-Services from time to time.  All product descriptions and prices are subject to final confirmation by Saint Honore at the time of ordering. Saint Honore has sole discretion to postpone or cease any and all product ordering. Saint Honore reserves the right to change or modify the Online Order Terms and Conditions via the e-Services at any time. For further information on our Online Order Terms and Conditions, please visit
 www.sthonore.com/en/product/order_tnc.
 
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Personal use
Information contained within the Website or the App is displayed for the purposes of interaction, purchase, and reference only, and only personal use is allowed; it may not be used for any commercial purposes.  You agree not to amend, display, disseminate, announce, broadcast or sell by any means any content or products from the Website or the App, or create and use any derivative works from them.  You agree to indemnify, defend and hold harmless Saint Honore for any and all possible unauthorized use of any materials from the Website or the App. You acknowledge that unauthorized use of content from this Website or this App may cause irreparable harm to Saint Honore, and that in the event of said unauthorized use, Saint Honore shall be entitled to an injunction in addition to any other remedies available.
 
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Data collection
You may have to provide your information, including but not limited to your name, contact details, email address and Facebook username (“your Data”), to Saint Honore when you use the Website or the App. You agree to provide your Data to Saint Honore voluntarily. If you provide incomplete or inaccurate information, Saint Honore shall not be able to provide, or continue to provide, pertinent services, or may disallow or terminate your use of the Website or the App. You guarantee to Saint Honore that your Data is accurate, correct, valid, and complete. Saint Honore reserves the right to cancel and/or refuse your access to the Website or the App and any services rendered by them at present or in future without notification.
 
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Promotional activities
Saint Honore will carry out promotional activities through the Website or the App from time to time. Any promotional activities involving rewards are bound by specific rules. Saint Honore shall be final and conclusive and shall not be subject to any dispute and challenge from you.
 
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Privacy policy and disclaimer
Saint Honore shall make use of your information, including but not limited to name, correspondence address, email address, Facebook username, mobile phone number, date of birth, membership card number, number and sum of purchases made, billing information, as well as other information required in the course of our service provisions, in accordance with its privacy policy and disclaimer. For further information on our privacy policy and disclaimer, please visit www.sthonore.com/en/policy.
 
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Saint Honore members’ service and offers
Saint Honore shall provide various services and offers to its members from time to time through the e-Services platform. The pertinent services and offers for members shall be bound by the Terms and Conditions of the Saint Honore Member Programme. For details on these Terms and Conditions, please visit www.sthonore.com/en/member/member_tnc .
 
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Intellectual property
All rights involving information, content, trademark, and source code within the e-Services are hereby reserved by Saint Honore.  Unless we have given our express written consent, you should not by any means change, modify, reproduce, store, distribute, print, display, execute or publish any part of the e-Services or produce derivative works thereof, and you may not commercialize, duplicate or sell any information or object that was obtained from the e-Services comprising intellectual property from Saint Honore.

We shall not be liable for damages arising from any infringement of copyrights, trademarks or other proprietary rights in third-party content. Unless otherwise required by law, we shall hold sole and absolute discretion in removing materials that were allegedly involved in copyright infringement from the e-Services. What constitutes sufficient evidence of resolution of such disputes is to be determined by us at our sole discretion, and for the avoidance of doubt, Saint Honore shall not be liable for any damages and/or inconvenience arising from the removal of materials on the e-Services.
 
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Third party links
Saint Honore is not related to the web masters of, nor does it have control over, all third party websites that may be linked from the Websitethe App, or the e-ServicesSaint Honore has no control over the collection of information or the use of tracking cookies by webmasters of these websites. Please note that website log-on and usage policies vary by institution, and Saint Honore strongly recommends you reading the specific terms and conditions from these web masters when accessing information on third party websites as linked from the Websitethe App, or the e-Services, as those terms may differ from the Terms set forth herein.  Please contact the relevant webmasters for any concerns over visiting third-party websites.  Saint Honore accepts no responsibility for any content or means of information collection that are associated with third party websites.
 
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System requirements and reliability
You must possess a computer, mobile phone or handheld device which is equipped with internet connectivity in order to use the Website, the App, or the e-Services. At the time of writing, the optimal operating system of the Apps are IOS 9 or later and Android 5.0 or later. To support the new functions and services, the software will be updated from time to time and the system requirements may be changed accordingly.

The Website, the App, and the e-Services rely on the operation of systems beyond the control of Saint Honore, including communications networks and the Internet, and Saint Honore makes no guarantee with regard to uninterruptible operation, quality, or usability of the e-Services. Saint Honore accepts no responsibility for unavailability of the e-Services, any difficulty or inability in downloading or accessing its contents, or any other communications system failure which may render the e-Services inaccessible. We accept no responsibility for the loss of any data or information in our possession. If the systems encounter any problems, Saint Honore reserves the right to claim back the difference in amount.
 
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Refusal of login or access to the e-Services
Saint Honore may, in its sole discretion, refuse service to any person for any reason. Saint Honore may refuse any person’s access to, or use of, the e-ServicesSaint Honore may also terminate access to the e-Services at any time.

We reserve the right to review and take appropriate actions against any violation of the Terms, including and not limited to removing, banning or temporarily refusing access for users who have violated these Terms, seeking recourse from you for all losses and/or damages arising from your violation, and reporting any activities which we suspect may have broken any pertinent laws or regulations to relevant legal enforcement agencies.
 
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Indemnity and defence
You agree to indemnify and hold harmless Saint Honore (including its directors, officers, employees, parent companies, subsidiaries, affiliates, and agents) from and against any and all claims, costs, losses, damages, judgments, penalties, interest and expenses (including legal fees) arising out of any claims (including any claim, action, audit, investigation, inquiry or other proceedings instituted by a person or an entity) that are due to the improper use of the e-Services as defined under this Terms of Use.
 
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Underage persons
Saint Honore does not plan or intend to promote products or services to any persons under the age of eighteen (18) or obtain their personal information through the Websitethe App, or the e-Services. If you are under 18 years of age, you are advised not to provide any personal information on the Websitethe App, or the e-Services platform; please ask your parent or guardian to order Saint Honore products on your behalf.
 
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Channels for comments and inquiries
If you would like to make any comments or inquiries about Saint Honore’s terms of use, you may contact Saint Honore’s Customer Service Department through the following channels.  Please provide your name, contact phone number and Saint Honore membership number, where applicable.
  • Email: feedback@sthonore.com
  • Mail: Customer Service, Saint Honore Cake Shop Ltd, 14/F, LiFung Centre, 2 On Ping Street, Siu Lek Yuen, Shatin, New Territories, Hong Kong
  • Customer Service Hotline: 2991 6677 (Office hours: Mon-Fri 9:30am-12.00pm, 2:15pm-5:30pm; closed on Sat, Sun, and public holidays)
 
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Legal liability
Saint Honore’s liability in contract, tort or otherwise with regard to any claims arising from acts or omissions in the Saint Honore membership or the e-Services shall be limited to crediting back the value of Member Offers that was redeemable by the member. Saint Honore shall not be responsible for any fault or defect of products supplied, or services rendered, by other organizations. Decisions made by Saint Honore on any complaint or dispute are final and binding, and Saint Honore shall not be required to give any reasons for said decisions.
 
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Disclaimer
Services from Saint Honore are provided on an as-in basis.  Saint Honore does not provide any express or implied disclaimer or warranty otherwise. You hereby acknowledge and agree that you are solely responsible for all associated risks if you decide to browse, install or use the e-Services. Under no circumstances will Saint Honore (including its directors, officers, employees, parent companies, subsidiaries, affiliates, and agents) be responsible for any direct or indirect, general or special, compensatory, incidental or consequential losses or damages arising from or in connection to your browsing, installation, or use of the e-Services.

Materials in the e-Services may be incorrect or false.  Saint Honore does not guarantee the validity, accuracy, truthfulness, completeness, reliability, timeliness or usefulness of these materials at present or in the future. Saint Honore does not guarantee that the e-Services and associated systems are free of computer viruses or other harmful components, or are provided in a timely, secure and uninterrupted manner.  Materials downloaded or otherwise obtained through the Services are done at your risk and discretion. You shall be wholly responsible for any damage to your computer system or loss of your data due to downloading any information.

We do not guarantee the validity, accuracy, truthfulness, completeness, reliability, timeliness, or usefulness of any third party content. Under no circumstances shall Saint Honore be liable for any errors, omissions, copyright infringement or other materials in third party content or embedded hyperlinks which may be unlawful or result in claims or complaints, and Saint Honore bears no responsibility for any losses or damages resulting from your reliance on third party content or any other harm arising from or in connection to such third party content.
 
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Invalid provision
Any provision of the Terms set forth herein that is deemed to be invalid, unlawful or unenforceable under the laws of a jurisdiction shall not affect the validity, lawfulness or enforceability of the same provision in any other jurisdiction, and shall not affect the validity, lawfulness, and enforceability of the remaining provisions.
 
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Jurisdiction
The Terms set forth herein and the relationship between you and Saint Honore are governed by the laws of the Hong Kong Special Administrative Region.  Both you and Saint Honore agree to submit to the non-exclusive jurisdiction of the courts of Hong Kong.
 
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Note: If there is any inconsistency or ambiguity between the English version and the Chinese version of the Terms, the Chinese version shall prevail.